gohorsejobs/frontend/src/app/dashboard/support/tickets/page.tsx

"use client"

import { useState, useEffect } from "react"
import { Button } from "@/components/ui/button"
import { Card, CardContent, CardDescription, CardHeader, CardTitle } from "@/components/ui/card"
import {
    Table,
    TableBody,
    TableCell,
    TableHead,
    TableHeader,
    TableRow,
} from "@/components/ui/table"
import { Badge } from "@/components/ui/badge"
import { Dialog, DialogContent, DialogDescription, DialogFooter, DialogHeader, DialogTitle, DialogTrigger } from "@/components/ui/dialog"
import { Input } from "@/components/ui/input"
import { Label } from "@/components/ui/label"
import { Select, SelectContent, SelectItem, SelectTrigger, SelectValue } from "@/components/ui/select"
import { Textarea } from "@/components/ui/textarea"
import { Ticket, ticketsApi } from "@/lib/api"
import { toast } from "sonner"
import Link from "next/link"
import { Plus, MessageSquare } from "lucide-react"
import { format } from "date-fns"

export default function TicketsPage() {
    const [tickets, setTickets] = useState<Ticket[]>([])
    const [loading, setLoading] = useState(true)
    const [isCreateOpen, setIsCreateOpen] = useState(false)
    const [newTicket, setNewTicket] = useState({ subject: "", category: "support", priority: "medium", message: "" })

    const fetchTickets = async () => {
        try {
            const data = await ticketsApi.list()
            setTickets(data)
            setLoading(false)
        } catch (error) {
            console.error("Failed to fetch tickets", error)
            toast.error("Failed to fetch tickets")
            setLoading(false)
        }
    }

    useEffect(() => {
        fetchTickets()
    }, [])

    const handleCreateTicket = async () => {
        if (!newTicket.subject || !newTicket.message) return

        try {
            await ticketsApi.create(newTicket)
            toast.success("Ticket created successfully")
            setIsCreateOpen(false)
            setNewTicket({ subject: "", category: "support", priority: "medium", message: "" })
            fetchTickets() // Refresh
        } catch (error) {
            console.error("Failed to create ticket", error)
            toast.error("Failed to create ticket")
        }
    }

    const getStatusBadge = (status: string) => {
        switch (status) {
            case "open": return <Badge variant="default" className="bg-green-500">Open</Badge>
            case "in_progress": return <Badge variant="secondary" className="bg-yellow-500 text-white">In Progress</Badge>
            case "closed": return <Badge variant="outline">Closed</Badge>
            default: return <Badge variant="outline">{status}</Badge>
        }
    }

    const getPriorityBadge = (priority: string) => {
        switch (priority) {
            case "high": return <Badge variant="destructive">High</Badge>
            case "medium": return <Badge variant="secondary">Medium</Badge>
            case "low": return <Badge variant="outline">Low</Badge>
            default: return <Badge variant="outline">{priority}</Badge>
        }
    }

    return (
        <div className="space-y-6">
            <div className="flex justify-between items-center">
                <div>
                    <h1 className="text-3xl font-bold tracking-tight">Support Tickets</h1>
                    <p className="text-muted-foreground">Manage your support requests and inquiries.</p>
                </div>
                <Dialog open={isCreateOpen} onOpenChange={setIsCreateOpen}>
                    <DialogTrigger asChild>
                        <Button>
                            <Plus className="mr-2 h-4 w-4" />
                            New Ticket
                        </Button>
                    </DialogTrigger>
                    <DialogContent>
                        <DialogHeader>
                            <DialogTitle>Create New Ticket</DialogTitle>
                            <DialogDescription>Describe your issue and priority.</DialogDescription>
                        </DialogHeader>
                        <div className="space-y-4 py-4">
                            <div className="space-y-1.5">
                                <Label htmlFor="subject">Subject</Label>
                                <Input
                                    id="subject"
                                    placeholder="Describe your issue briefly"
                                    value={newTicket.subject}
                                    onChange={(e) => setNewTicket({ ...newTicket, subject: e.target.value })}
                                />
                            </div>
                            <div className="grid grid-cols-2 gap-4">
                                <div className="space-y-1.5">
                                    <Label htmlFor="category">Category</Label>
                                    <Select
                                        value={newTicket.category}
                                        onValueChange={(val) => setNewTicket({ ...newTicket, category: val })}
                                    >
                                        <SelectTrigger>
                                            <SelectValue placeholder="Select category" />
                                        </SelectTrigger>
                                        <SelectContent>
                                            <SelectItem value="bug">Bug</SelectItem>
                                            <SelectItem value="feature">Feature Request</SelectItem>
                                            <SelectItem value="support">Support</SelectItem>
                                            <SelectItem value="billing">Billing</SelectItem>
                                            <SelectItem value="other">Other</SelectItem>
                                        </SelectContent>
                                    </Select>
                                </div>
                                <div className="space-y-1.5">
                                    <Label htmlFor="priority">Priority</Label>
                                    <Select
                                        value={newTicket.priority}
                                        onValueChange={(val) => setNewTicket({ ...newTicket, priority: val })}
                                    >
                                        <SelectTrigger>
                                            <SelectValue placeholder="Select priority" />
                                        </SelectTrigger>
                                        <SelectContent>
                                            <SelectItem value="low">Low</SelectItem>
                                            <SelectItem value="medium">Medium</SelectItem>
                                            <SelectItem value="high">High</SelectItem>
                                        </SelectContent>
                                    </Select>
                                </div>
                            </div>
                            <div className="space-y-1.5">
                                <Label htmlFor="message">Message</Label>
                                <Textarea
                                    id="message"
                                    placeholder="Describe your request in detail"
                                    value={newTicket.message}
                                    onChange={(e) => setNewTicket({ ...newTicket, message: e.target.value })}
                                    rows={4}
                                />
                            </div>
                        </div>
                        <DialogFooter>
                            <Button onClick={handleCreateTicket}>Create Ticket</Button>
                        </DialogFooter>
                    </DialogContent>
                </Dialog>
            </div>

            <Card>
                <CardHeader>
                    <CardTitle>My Tickets</CardTitle>
                    <CardDescription>A list of your recent support tickets.</CardDescription>
                </CardHeader>
                <CardContent>
                    <Table>
                        <TableHeader>
                            <TableRow>
                                <TableHead>ID</TableHead>
                                <TableHead>Subject</TableHead>
                                <TableHead>Status</TableHead>
                                <TableHead>Priority</TableHead>
                                <TableHead>Created</TableHead>
                                <TableHead className="text-right">Actions</TableHead>
                            </TableRow>
                        </TableHeader>
                        <TableBody>
                            {loading ? (
                                <TableRow>
                                    <TableCell colSpan={6} className="text-center py-4">Loading...</TableCell>
                                </TableRow>
                            ) : tickets.length === 0 ? (
                                <TableRow>
                                    <TableCell colSpan={6} className="text-center py-4">No tickets found</TableCell>
                                </TableRow>
                            ) : (
                                tickets.map((ticket) => (
                                    <TableRow key={ticket.id}>
                                        <TableCell className="font-mono text-xs max-w-[80px] truncate">{ticket.id.substring(0, 8)}...</TableCell>
                                        <TableCell className="font-medium">{ticket.subject}</TableCell>
                                        <TableCell>{getStatusBadge(ticket.status)}</TableCell>
                                        <TableCell>{getPriorityBadge(ticket.priority)}</TableCell>
                                        <TableCell>{format(new Date(ticket.createdAt), "MMM d, yyyy")}</TableCell>
                                        <TableCell className="text-right">
                                            <Link href={`./tickets/${ticket.id}`}>
                                                <Button variant="ghost" size="sm">
                                                    <MessageSquare className="h-4 w-4 mr-2" />
                                                    View
                                                </Button>
                                            </Link>
                                        </TableCell>
                                    </TableRow>
                                ))
                            )}
                        </TableBody>
                    </Table>
                </CardContent>
            </Card>
        </div>
    )
}