22 lines
925 B
SQL
22 lines
925 B
SQL
CREATE TABLE tickets (
|
|
id UUID PRIMARY KEY DEFAULT uuid_generate_v7(),
|
|
user_id UUID NOT NULL REFERENCES users(id) ON DELETE CASCADE,
|
|
subject VARCHAR(255) NOT NULL,
|
|
status VARCHAR(50) NOT NULL DEFAULT 'open', -- open, in_progress, closed
|
|
priority VARCHAR(50) NOT NULL DEFAULT 'medium', -- low, medium, high
|
|
created_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP,
|
|
updated_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP
|
|
);
|
|
|
|
CREATE INDEX idx_tickets_user_id ON tickets(user_id);
|
|
CREATE INDEX idx_tickets_status ON tickets(status);
|
|
|
|
CREATE TABLE ticket_messages (
|
|
id UUID PRIMARY KEY DEFAULT uuid_generate_v7(),
|
|
ticket_id UUID NOT NULL REFERENCES tickets(id) ON DELETE CASCADE,
|
|
user_id UUID NOT NULL REFERENCES users(id) ON DELETE CASCADE, -- Sender
|
|
message TEXT NOT NULL,
|
|
created_at TIMESTAMP DEFAULT CURRENT_TIMESTAMP
|
|
);
|
|
|
|
CREATE INDEX idx_ticket_messages_ticket_id ON ticket_messages(ticket_id);
|